Multifamily Fire Damage Restoration Services

Here are the initial steps to take between calling BENCHMARK, and our water damage restoration technicians arrival.

Every fire damage is a little different from the next, so it requires a structured solution to get things back on track. BENCHMARK has the experience and advanced equipment to quickly restore your multifamily property to better than before, the fire damage occurred. We use a structured approach to water extraction and water removal that emphasizes inspecting and increasing the drying process from beginning to end.

The restoration begins with a phone call. When you are dealing with fire and smoke damage, immediate action is hyper critical. If you delay even a few hours can greatly increase the size and degree of damage.

Some level of coverage is provided in many (even most) homeowner insurance policies. You will need to contact your agent, and be connected with a personal insurance adjuster to assist you with your fire damage scenario. When dealing with insurance, the “source” of the fire damage is important to know.

If a water loss occurs in your home, it’s only natural you want to immediately get active. Below are some productive actions you can perform before we arrive. Remember, only do this if you can do it safely.

1. Stop the water source, if you can. If you can’t find where the water is coming from, we’ll locate and stop the source as soon as we arrive.
2. Remove any excess water by using towels, mopping, as best you can, or wiping. This could include flooring and hard surface furniture which has standing water on it.
3. Protect carpet, rugs, drapes, and upholstered items from further damage. Place tinfoil or cellophane between furniture and wet carpet or rugs. Move books, magazines, or other items that may dye from carpets and rugs.
4. Be careful with electric items that have come into contact with water. This may include items such as electrical sockets, light switches, and if in the ceiling lights themselves.

The structural drying time varies with the severity of the water damage occurring, and the structure-type, on average situation taking 3–5 days. This can vary greatly though, depending on the scope of the affected areas, the affected materials & contents affected, any removal that may be required.

Returning your house to its pre-loss condition is a closely monitored process, with our technicians making adjustments to environment and equipment to help the area is return to normal as fast as possible.